Case in point is this month's Vanity Trove. I selected four (yes, four, woohoo!)! full-sized products that were the bulk of my Trove: the Simple Cleansing Facial Wipes, a Maybelline Baby Lips Lip Balm, a D'Glamouric M'ASQUE, and a Bifesta Make-Up Remover. The rest were sample-sized products.
I think less than three days later, I got my Trove. Man, they really do deliver fast! And then I realized there was a shampoo sample peeking out at me. I paused. Did I get the wrong Trove? I'm pretty sure I didn't pick a shampoo sample.
Then I realized I was missing a huge 300ml Bifesta Make-Up Remover in my Trove. I checked back on my online order and it recorded my Bifesta sample as a 30ml-sized sample, although I really remembered adding a full-sized one to my Trove. But it didn't list any shampoo. So I'm not sure if I picked the wrong sample it read wrongly, but I'm guessing that the company had run out of big Bifestas, so they had given me a smaller sized sample (30ml, so not a puny sachet), and they had kindly added in a shampoo sample instead. Either that, or perhaps I misread the product when I picked it. (The below photo shows the two items pictured with a Nuxe Gentle Toning Lotion, another item I ordered in my Trove.)
Watson, I think we have a teeny little problem.
So. There you go. Obviously the Trove service is getting super popular, because otherwise I imagine things like that wouldn't happen. Still, it's not that big a deal. At least they 1) gave me a small sample of the original product, and 2) gave me an extra sample that I didn't ask for. Not ideal, maybe, but I'm not complaining. At least they tried to rectify the situation without me having to ask, and all my other samples were exactly what I put into my cart. And I've been getting these Troves since they started in 2012, and this is the first time I've ever had any issues with what was put into my Trove, so I guess they do have a pretty good track record!
So, what else did I put into my cart? Well the first is the Simple Cleansing Facial Wipes. There are 25 sheets in a full product, so I was happy. I will definitely be using these, since I go running after work sometimes, and need something to remove my work face in a convenient manner.
Simple Makeup Removing Wipes - yay for convenience.
Maybelline Baby Lips Lip Balm in Pink Glow. I'm so excited to try these, I've definitely heard good things about them! From what I can tell, though, the Pink Blast colour is the one that claims to turn into your customized shade of pink based on your lips' pH when applied so it is a personalized shade and...I'll stop there, because I'm sure you've heard these claims before with Smashbox O-Glow, Dior Addict Lip Glow et al. Anyway, they all turn the same shade of (actually quite pretty) hot pink. If you want, I've reviewed one of those colour changing lipbalms here. Still, I'm glad to have this. I LOVE coloured lipbalms, and not the sheer-baby-pink-but-you-can-barely-see-it kind of wimpy colour. I like it when my lipbalms are as pigmented as lipsticks, LOL!
Maybelline Baby Lips in Pink Blast. Yay for coloured lipbalms!
I also got a D'Glamouric M'ASQUE (Trinity Series, Bamboo Sheets). Another full-sized at 40g. Yay! I've never heard of this brand but the picture online looked so nice. I also got an Apivita Express Beauty Mask with Green Clay 8ml sachet. I've blogged before about other Apivita products, and I generally feel the line is pretty good. I'm actually using their eye cream now! I'll blog about it soon.
Two face masks from D'Glamouric and Apivita.
Lastly my remaining sample, the Nuxe Gentle Toning Lotion. At 35ml, it's a sample but it's not stingy. You've seen it in the previous photo (when I was talking about big and small Bifestas).
So, what do I have to say? Well, other than the little issue with the big/small Bifesta Make-Up Remover, I was pretty happy. The Trove was delivered super-fast, and I liked the good selection of samples (I think I had like close to 90 samples to pick from!). And I'm a big fan of choosing your own samples. I get a kick out of it. And I had like three full-sized products. So overall, I'm still a fan.
(Product was sent for review. Review is my complete and honest opinion. I am not affiliated with/compensated by the company.)